Shaping Products with Purpose and Growth in Mind

Shaping Products with Purpose and Growth in Mind

Shaping Products with Purpose and Growth in Mind

As a Product Designer, Dimitra uncovers the product's big-picture context, shaping decisions that drive strategy and vision, while simultaneously solving key business challenges.

Areas of Expertise

Areas of Expertise

Areas of Expertise

Strategy

With user-centered approach, the goals was to create an intuitive interface for effortless financial management while incorporating gamification.

With user-centered approach, the goals was to create an intuitive interface for effortless financial management while incorporating gamification.

With user-centered approach, the goals was to create an intuitive interface for effortless financial management while incorporating gamification.

  • UX goals

  • UX goals

  • Strategy alignment

  • Strategy alignment

  • Product architecture

  • Product architecture

Product Design

With user-centered approach, the goals was to create an intuitive interface for effortless financial management while incorporating gamification.

With user-centered approach, the goals was to create an intuitive interface for effortless financial management while incorporating gamification.

With user-centered approach, the goals was to create an intuitive interface for effortless financial management while incorporating gamification.

  • Competitor analysis

  • Competitor analysis

  • Product architecture

  • Product architecture

  • User research

  • User research

UX Design

With user-centered approach, the goals was to create an intuitive interface for effortless financial management while incorporating gamification.

With user-centered approach, the goals was to create an intuitive interface for effortless financial management while incorporating gamification.

With user-centered approach, the goals was to create an intuitive interface for effortless financial management while incorporating gamification.

  • Component development

  • Component development

  • Design system

  • Design system

Work

Work

Work

Contact Center Agent

Contact Center Agent

Desktop App

Product design

User Flow

User Testing

Solution
Solution

The Advanced Hunt Group got integrated into the existing Unite Desktop application used by employees to collaborate with one another. It provided small businesses the option to monitor agents and intervene in calls when needed, streamlining call management and enhancing customer service efficiency.

The Advanced Hunt Group got integrated into the existing Unite Desktop application used by employees to collaborate with one another. It provided small businesses the option to monitor agents and intervene in calls when needed, streamlining call management and enhancing customer service efficiency.

The Advanced Hunt Group provided small businesses with the option to monitor Agents and intervene in calls when needed enhancing customer service efficiency.

Analytics

Analytics

Web App

Product design

UX design

Data vizualisation

UI design

Solution
Solution

The Advanced Hunt Group got integrated into the existing Unite Desktop application used by employees to collaborate with one another. It provided small businesses the option to monitor agents and intervene in calls when needed, streamlining call management and enhancing customer service efficiency.

The Advanced Hunt Group got integrated into the existing Unite Desktop application used by employees to collaborate with one another. It provided small businesses the option to monitor agents and intervene in calls when needed, streamlining call management and enhancing customer service efficiency.

The Advanced Hunt Group provided small businesses with the option to monitor Agents and intervene in calls when needed enhancing customer service efficiency.

Hunt Group monitoring

Hunt Group monitoring

Desktop App

UX design

UI design

Solution

The Advanced Hunt Group got integrated into the existing Unite Desktop application used by employees to collaborate with one another. It provided small businesses the option to monitor agents and intervene in calls when needed, streamlining call management and enhancing customer service efficiency.

The Advanced Hunt Group provided small businesses with the option to monitor Agents and intervene in calls when needed enhancing customer service efficiency.

Adoption dashboard

Adoption dashboard

UX design

Data vizualisation

UI design

Solution
Solution

The Advanced Hunt Group got integrated into the existing Unite Desktop application used by employees to collaborate with one another. It provided small businesses the option to monitor agents and intervene in calls when needed, streamlining call management and enhancing customer service efficiency.

The Advanced Hunt Group got integrated into the existing Unite Desktop application used by employees to collaborate with one another. It provided small businesses the option to monitor agents and intervene in calls when needed, streamlining call management and enhancing customer service efficiency.

The Advanced Hunt Group provided small businesses with the option to monitor Agents and intervene in calls when needed enhancing customer service efficiency.

Contact

© Dimitra Chrysikou Inc. 2024

Create a free website with Framer, the website builder loved by startups, designers and agencies.